Guides to replying to Google Play and App Store reviews.https://getheedo.com/enhttps://getheedo.com/blog/app-review-reply-playbook/https://getheedo.com/blog/app-review-reply-playbook/A reply playbook is the page your team writes once: support channels, approved statements, your voice and what never to promise. A template to copy.Thu, 15 Oct 2026 00:00:00 GMTreview repliesplaybooktemplatestoneThe Heedo teamhttps://getheedo.com/blog/app-reviews-never-auto-reply/https://getheedo.com/blog/app-reviews-never-auto-reply/Refund requests, hacked accounts, data requests, legal threats, abuse and reviews from people with an audience need a person. What to do with each instead.Tue, 13 Oct 2026 00:00:00 GMTreview repliesautomationescalationThe Heedo team